KANJI SUPREMACY

Frequently Asked Questions 

1. Is Kanji Supremacy ideal for complete beginners wanting to learn Japanese?

Yes, but Kanji Supremacy is designed to have students learn to read Kanji and the two Kana scripts. Having some understanding of Japanese would be helpful for students wanting to learn to read Japanese. You should at least have studied a basic level of Japanese.

2. What are the Computer System Requirements for Kanji Supremacy?

The videos come in Windows Media format (WMA). (If you don't or can't use WMA files you can view the videos in flash format in the members area.)

The downloadable ebooks will be in PDF format. PDF comes from Adobe Systems, and can be read on either Mac or PC by downloading Adobe's PDF reader which is free. Click Here to Download Adobe PDF Reader. Make sure you download a version that can read Japanese script. I believe this is standard with the latest version of Adobe.

The audio tracks are all in MP3 format which can be played by iTunes, Windows Media Player, or any other media player which comes standard on a Mac or PC.

3. How much does it cost, and how do I get it?

The download costs US$37.00 which is a one time payment.

4. How can I pay for Kanji Supremacy?

Clickbank sells our products - they are a trusted online retailer
specializing in digitally delivered products. If you want to know more about ClickBank visit http://clickbank.com/contact.html.

5. Can I put this on more than one computer or transfer it to my laptop?

Yes, you can access and download the product components from multiple computers as long as it is for the personal use of you the buyer only. The purchase is set up so that customers can access the members page as often as they need to. If you want to download the product to multiple computers that you own then all you need to do is download the files to those computers.

Between 1 to 5 minutes. Download times will vary based on your connection speed, but most files shouldn't take more than a minute or two, even on a dialup connection.

7. Do you offer a money back guarantee?

We guarantee that you will be completely satisfied or we will promptly refund your money. You have 56 days to try Kanji Supremacy. If for any reason you are not satisfied with your purchase, simply email me at nick@talksushi.com with your receipt number, your name and date of purchase, and I will refund your money ASAP.

8. What happens if my download gets interrupted?

If you do have problems downloading the product check that your computer is optimized for downloads and make sure no firewalls are preventing you from making downloads. Remember, you can access the downloads in the members area at any time and as often as you like. If you continue to have problems email me.

9. Are my credit card details secure?

Absolutely! We use one of the world's most reputable 3rd party credit card payment processors, ClickBank. ClickBank is VeriSign secure which is considered the world's most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on the back of your credit card.

10. What is CVV2 or CVC2?

The CVV2/CVC2 is a three-digit security code that is printed on the back of your credit card. The number usually appears in reverse italic at the top of the signature panel at the end. This number helps ensure that a genuine card is being used during a transaction. All MasterCard cards, both credit and debit, were required to contain CVC2 by January 1, 1997; all Visa cards contain CVV2 after January 1, 2001. Even if someone steals a valid account number, It is not possible to compute the CVV2 numbers.

11. I found a number on the back of my card, but it has more than 3 digits, which ones do I use?

You only need the last 3 digits of this number.

http://www.adobe.com/products/acrobat/readstep2.html

Please do not hesitate to contact us if you have any unanswered questions. We will not use your email address for any other purpose than to address your question.